How do I cancel my Canopy subscription?
We’re sad to see you go! To cancel your Canopy subscription, please follow the steps below.
Important: Cancelling the account does not deativate the filter on your protected devices, you must remove Canopy Shield before the subscription is out of date. If you do not, internet connection may be interrupted.
To cancel a plan purchased via the Canopy website or app:
- Navigate to the Account Settings menu. On the app, you’ll find it by pressing the menu button in the upper left corner of your screen. On the web dashboard, you’ll find it by pressing the account button in the upper right corner of the screen.
- Select Edit Details on the Account Settings page.
- Select click here under Your Plan section to proceed with cancellation.
- Approve you action and your subscription will be cancelled
If you purchased your subscription via the Apple App Store or the Google Play Store, you will need to cancel it in the App Store or Play Store.
To cancel your plan via the App Store click here
To Cancel your plan via Google Play click here
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