We’re sad to see you go! To cancel your plan purchased from Google Play Store, follow these steps:
Important: Cancelling the plan does not deativate the filter on your protected devices, you must remove Canopy Shield before the subscription is out of date. If you do not, internet connection may be interrupted.
Open the Google Play Store.
Tap the profile icon at the top right.
Select Payment & Subscriptions.
Select Subscriptions.
Find and tap Canopy subscription.
Tap Cancel Subscription and follow the prompts.
To learn more about how to cancel or change your subscriptions in the Google Play Store, refer to the following support article:
We’re sad to see you go! To cancel your plan purchased from the Apple App store, follow these steps: Important: Cancelling the plan does not deativate the filter on your protected devices, you must remove Canopy Shield before the subscription is out ...
We’re sorry to see you go! If you need to cancel your Canopy subscription, follow the steps below. Important Note: Canceling your subscription does not deactivate the filter on your protected devices. Before your subscription expires, ensure Canopy ...
To change your current plan, open the Canopy Dashboard on a desktop or Mobile Browser and navigate to the Account Settings section : Please note: Currently, changing plans is not supported in the Canopy app. Click Account Settings: Click Edit ...
Removing Canopy Shield from a device that is protected under an Accountability Partner, must be approved by the ally. This is a built-in protection designed to prevent unauthorized removal. To send request for removal follow this Step-by-Step ...
Where to Find the Assistant You can start a conversation from: Canopy Dashboard (Web Admin Panel) Log in with your account manager password. The assistant icon appears at the bottom-right corner. Canopy Parent/Management App Log in as the account ...