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Install Canopy Shield on iPhone with Stolen Device Feature turned on
If the device you wish to protect has Stolen Device protection turned on, it is recommended to install Canopy Shield and the Removal Preventions in a trusted place (home, work, etc.), otherwise you will need to wait until the one hour Security Delay ...
🧠 New Feature: Smart Tips & Insights
We're excited to introduce a new tool to help you manage your protected devices more effectively — Smart Tips & Insights, now available in the Canopy Dashboard and Canopy management app. ✨ What is it? This new feature provides personalized ...
How do I remove a device profile from my Canopy account?
To remove one of your device’s profile from your Canopy account, please follow the steps below. Please note: this article is about removing a device profile from your account, not uninstalling the Canopy Shield app from their device. You have to ...
Delete or Transfer a Device Profile
In the Account Settings section of Canopy management app or the desktop Dashboard, a list of protected devices is presented. This includes all device profiles that are in use, and is limited to the Account's Plan. Next to each Device Profile in the ...
My Email app won't load new content, what can I do?
Sometimes on iOS devices, the mail app may show an error in loading new content. This can happen as a result of using any VPN, in cases the device isn't using a "Privecy Relay Sync" that is setup in the settings app. This issue can be resolved by ...