Using more than one filtering or parental-control tool at the same time can cause conflicts or prevent Canopy Shield from working properly. Below is a breakdown of what to expect on each device type.

Android Devices

You can technically install other parental-control or filtering apps alongside Canopy Shield.
However, we do not recommend it.

Multiple filtering apps may:

• Interfere with each other

• Reduce filtering accuracy

• Cause performance issues or connectivity problems

If you plan to use Canopy Shield, we strongly suggest removing other parental-control apps first to ensure smooth and reliable protection.

iPhone / iPad (iOS)

iOS devices support only one MDM (Mobile Device Management) profile at a time.

Since Canopy Shield requires an MDM profile for its protection features, you cannot install it if another filtering or parental-control app already has an active MDM profile.

If you want to install and use Canopy Shield, you will need to remove the other MDM profile first.

VPN-Based Filtering Apps

Some filtering or monitoring tools use a VPN connection to provide protection.

Because devices can only run one VPN connection at a time, any VPN-based parental-control app will not work simultaneously with Canopy Shield if Canopy Shield’s protection also requires a VPN configuration on that device.

To avoid conflicts and ensure full functionality, other VPN-based apps should be disabled or removed before activating Canopy Shield.