Change Sexting Alerts Level

Change Sexting Alerts Level

Protection Settings:
How do I change the protection level
of Sexting Alerts?

Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and Enhanced Sexting Prevention.
Standard detects full nudity in photos, while Enhanced Sexting Prevention detects partial nudity, including swimwear.
For more information on how Sexting Prevention (on Android) and Sexting Alerts (on iOS) work, please visit our FAQ page.

To change your shield’s protection level, please follow these steps:

  1. Open the Canopy for Parents app on your device or log in to the Canopy web dashboard.
  2. Select the shield device for which you wish to enable the Smart Filter. Click Device Settings on the app or Protection Settings on the web dashboard.
  3. Scroll down to the section titled Sexting Prevention and toggle the switch on.
  4. To change your Sexting Prevention level select Change to Standard or Change to Enhanced Sexting Prevention
    .
If you wish to completely turn off Sexting Prevention, you can do so by toggling the switch in the upper right corner of the Sexting Prevention section from the purple “On” position to the gray “Off” position.
1  2  3

    • Related Articles

    • Enable Sexting Alerts

      Protection Settings: How do I enable Sexting Alerts? Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and Enhanced Sexting Prevention. Standard detects full nudity in photos, ...

    • Change Password

      Account Settings: How do I change my password? To change the password to your Canopy account, please follow these steps: Open the Canopy app on your device or log in to the Canopy web dashboard. Navigate to the Account Settings menu. On the app, ...

    • How do I change my Plan?

      To change your current plan, open the Canopy Dashboard on a desktop or Mobile Browser and navigate to the Account Settings section : Please note: Currently, changing plans is not supported in the Canopy app. Click Account Settings: Click Edit ...

    • How do I change my email?

      Account Settings: How do I change my email? Canopy uses an email address, rather than a username, to uniquely identify your account. When you first created your Canopy account, you provided an email address. You should use this email address whenever ...

    • How do I change my Payment method?

      To change the credit card info or PayPal account you use to pay for Canopy, login to your Canopy account on a desktop browser or use the Canopy app on Android, and navigate to the Account Settings section: Please note: Currently, changing Payment ...