iOS Removal Prevention Setup Guide for Mac

iOS Removal Prevention Setup Guide for Mac


To set up Removal Prevention on iOS using a Mac, please watch this video or follow the steps below:


Step 1 - Download and run the Removal Prevention setup file
  1. Download the Removal Prevention setup file from this link. The file named Canopy_Removal_Prevention.dmg with the Canopy icon will appear in your computer's Downloads folder.
  2. Click the Show Downloads button near the top-right corner of the Safari window, then double-click on the Removal Prevention installation file.
  3. A dialog box will appear with the Canopy icon . Double click the icon.
  4. When prompted, click Open.

Step 2 - Connect your iOS device to your Mac

  1. Connect your iOS device to your Mac with a USB cable.
  2. Press Trust when the notification appears. If the Trust notification does not appear, you may have already trusted this Mac in the past.
  3. Click the Start button on the installation setup screen on your Mac.

Step 3 - Backup your device using Finder

  1. Open Finder  on your Mac.
  2. Select your device from the Finder sidebar.
  3. Select General in the button bar.
  4. Click Back Up Now (below Backups)
  5. Click the Next button on the installation setup screen on your Mac.

Step 4 - Disable your Passcode

⚠️ Note: If your device uses Face ID or Touch ID, you’ll need to disable it first before turning off your Passcode. You can turn them back on once Removal Prevention setup is complete.

  1. Open Settings  on youriOS device.
  2. Tap Face ID & Passcode  or Touch ID & Passcode 
  3. Enter your existing Passcode.
  4. Turn Passcode Off. You’ll be able to reactivate the passcode when Removal Prevention setup is complete.
  5. Click the Next button on the installation setup screen on your Mac.

Step 5 - Disable "Find My iPhone"

  1. Go back to Settings on your iOS device.
  2. Tap your Apple ID name.
  3. Tap Find my iPhone  then tap again to turn it off.
  4. Enter your Apple ID password, then tap Turn Off. You’ll be able to reactivate the passcode when Removal Prevention setup is complete.
  5. Click the Next button on the installation setup screen on your Mac.
Step 6 - Grant Full Disk Access
  1. Click the Next button on the installation setup screen on your Mac.
  2. The Security & Privacy window will open. Click the small lock icon  in the lower-left corner to be able to make changes.
  3. Enter your Mac administrator password, then click Unlock.
  4. Check the box next to Canopy_Removal_Prevention.
  5. When prompted, click Later then close the Security & Privacy window.
  6. Click the Next button on the installation setup screen on your Mac.
  7. Your device will now automatically restart and Canopy will begin automatically setting up Removal Prevention. Important! Do not disconnect the device from the computer until the setup completes.

Step 7 - Enable Remote Management

  1. When your device has finished restarting, tap Continue.
  2. Tap Apply configuration.
  3. Tap Next.
  4. Wait until the iPhone or iPad switches to the home screen, and then click the Finish button on your Mac. Important! Do not click Finish until this has happened.
Step 8 - Complete the installation
  1. Click the OK button on the installation setup screen on your Mac.
  2. Congratulations! Removal Prevention is now enabled. 

📌 About the “This iPhone is managed” Message

After enabling Canopy’s Removal Prevention, you may notice a small message on the main Settings screen that says the device is “managed.”

This is a standard Apple message indicating that device protections are active.

If Canopy Shield is later removed, this message will remain visible unless the device is fully erased and restored from a backup made prior to installing Canopy's Removal Prevention. We recommend backing up your device in the first few steps of the process.

Please note:

  • The message is only a visual indicator and does not impact your device's functionality.

  • In most cases, no action is required after removing Canopy.