To help us locate your subscription and process your request, please provide one of the following identification details:

Credit Card Payment

• Last 4 digits of the credit card
• Exact charge amount
• Exact charge date
• (If possible) attach a confirmation or statement from your credit card provider

Google Play Payment

• The Transaction ID (GPA) received in the email from Google after the charge

PayPal Payment

• The Transaction Number received in the email from PayPal after the charge

Additional Information

• The email address used to create the subscription

Payments via Apple (App Store)

If your subscription was purchased via Apple:

• The subscription is managed directly by Apple
• We are unable to cancel the subscription or process refunds on Apple’s behalf

What You Need to Do

• Cancel the subscription via your Apple account
• Request a refund directly from Apple

Helpful Links

• Instructions for cancelling subscriptions via Apple Support
• Direct link to manage your subscriptions on your iPhone

We apologize for the delay and any inconvenience.