Protection Settings
🌐 How to Install the Canopy Browser on Android 15 and Above
Starting with Android 15, installing a security certificate manually has become more complex due to system changes on devices like Samsung, Pixel, and others. To simplify setup and ensure complete protection, Canopy offers a designated Chromium-based ...
🔒 What Is the Enhanced Protection Level?
The Enhanced protection level provides stricter filtering than the default Basic level. It is designed to block content that features not only full nudity or pornography, but also material with minimal clothing, such as swimwear and lingerie. ?️ ...
App Management - Managing Apps on iOS with Canopy
Canopy now offers enhanced app identification on iOS for all protected device. The feature is enabled to all filtered iOS devices, not depending on Removal Preventions that are used to supervise the device. This allows Canopy to accurately identify ...
Install Canopy Shield on iPhone with Stolen Device Feature turned on
If the device you wish to protect has Stolen Device protection turned on, it is recommended to install Canopy Shield and the Removal Preventions in a trusted place (home, work, etc.), otherwise you will need to wait until the one hour Security Delay ...
Enable Sexting Alerts
Protection Settings: How do I enable Sexting Alerts? Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and Enhanced Sexting Prevention. Standard detects full nudity in photos, ...
Change Sexting Alerts Level
Protection Settings: How do I change the protection level of Sexting Alerts? Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and Enhanced Sexting Prevention. Standard detects ...
🔧 How to Block or Unfilter a Specific App or Website
Canopy lets you customize the filtering settings for each protected device by creating Custom Filtering Rules. With this feature, you can block or allow access to specific apps or websites—whether they’re already installed or not. ? Set Rules for ...
Enable Removal Prevention on Android Devices
Canopy’s Removal Prevention feature for Android devices stops any attempt to remove or disable Canopy Shield without your permission. During the Android installation process, Canopy will ask if you want to enable Removal Prevention. We strongly ...
Removal Alerts for iPhone & iPad
Sign Up & Install: Enable Removal Alerts for iOS Devices On iPhone and iPad, Removal Alerts will notify you any time the protected device disabled or removed Canopy Shield. If you have push notifications enabled for Canopy, Removal Alerts will appear ...
Removal Prevention for Mac
Sign Up & Install: Enable Removal Protection for Mac Canopy’s Removal Prevention feature for Mac computers stops attempts to remove or disable Canopy Shield without your permission. On Mac, Canopy Shield will automatically enable Removal Prevention ...
Removal Prevention for Windows
Sign Up & Install: Enable Removal Protection for Windows Canopy’s Removal Prevention feature for Windows computers stops attempts to remove or disable Canopy Shield without your permission. On Windows, Canopy Shield will automatically enable Removal ...
Understanding & Setting Up Protection Levels
Canopy Shield gives you full control over how different types of online content are filtered on each protected device. You can now choose between four protection levels for each content category—giving you more flexibility and control than ever ...
How does Down Time work?
The Down Time feature allows you to set limits on when the protected device can use the internet. Account managers can schedule recurring Down Time at particular times. On a Down Time, your protected device will not be able to use the internet. On ...
How do I activate push notifications?
Push notifications (such as requests from the protected device to allow blocked sites and apps, app removal requests, and Location Alerts) can be activated for Canopy management app We highly recommend turning on push notifications. To allow Canopy ...
How do I activate location sharing?
In order to track location and receive Location Alerts, location sharing must be allowed on the protected device. ✅ To allow location sharing on iPhone: Open the Settings app on the protected device Scroll down and tap Privacy & Security Tap Location ...
📍 What is Location Awareness and how do I set it up?
Location Awareness lets you receive notifications when a protected device enters or leaves a specific location that you choose. These alerts are sent to both the Canopy for Management app and your web dashboard, helping you stay informed in ...
iOS Removal Prevention Setup Guide for Windows
To set up Removal Prevention using a Windows PC, please watch this video or follow the steps below: Before beginning make sure that iTunes is installed on your computer from the Apple website (and not from Microsoft Store). If iTunes is not ...
iOS Removal Prevention Setup Guide for Mac
To set up Removal Prevention on iOS using a Mac, please watch this video or follow the steps below: Step 1 - Download and run the Removal Prevention setup file Download the Removal Prevention setup file from this link. The file named ...
iOS Removal Prevention Setup Guide - Choose Your OS
How do I set up Removal Prevention for iPhone or iPad? Canopy's Removal Prevention for iOS will completely prevent removing and or disabling Canopy Shield. The setup process takes about ten minutes. You’ll need a computer with iTunes installed on it, ...
Allow accessibility- Android 13
Canopy Shield Installation: Allow Accessibility on Android 13 An update to Android 13 restricts permissions for appsoutside Google Play that require Accessibility access To allow permission for Netspark after downloading, please follow these simple ...
Popular Articles
Using an Accountability Partner
If you have Canopy Shield installed on your own device and want to ensure you cannot bypass the filter, unblock sites, or adjust screen time settings on impulse, you may want to use an Accountability Partner. An Accountability Partner is someone you ...
Does Canopy inspect everything that happens on my protected device?
Does Canopy inspect everything that happens on my shield’s device? Currently, Canopy monitors all Internet browsing (including images, text, videos, and URLs), all photos taken on or downloaded to Android devices, and most photos taken on or ...
iOS Removal Prevention Setup Guide - Choose Your OS
How do I set up Removal Prevention for iPhone or iPad? Canopy's Removal Prevention for iOS will completely prevent removing and or disabling Canopy Shield. The setup process takes about ten minutes. You’ll need a computer with iTunes installed on it, ...
Does Canopy have two different apps?
Does Canopy have two different apps? Yes, Canopy and Canopy Shield. While they might seem similar at first, they serve different purposes. If you’re new to Canopy, you should start by creating your account and installing Canopy Shield on the devices ...
🔧 How to Block or Unfilter a Specific App or Website
Canopy lets you customize the filtering settings for each protected device by creating Custom Filtering Rules. With this feature, you can block or allow access to specific apps or websites—whether they’re already installed or not. ? Set Rules for ...