Uninstall & Cancel
How do I remove a device profile from my Canopy account?
Account Settings: How do I remove a device profile from my Canopy account? To remove one of your device’s profile from your Canopy account, please follow the steps below. Please note: this article is about removing a device profile from your account, ...
Cancel Account
Account Settings: How do I cancel my Canopy subscription? We’re sad to see you go! To cancel your Canopy subscription, please follow the steps below. Important: If Removal Prevention is turned on for any of your protected devices, you must turn it ...
Uninstall Canopy for Mac or Windows
Sign Up & Install: Uninstall Canopy for Mac or Windows Canopy’s Removal Prevention feature for Mac and Windows devices stops any attempt to remove or disable Canopy Shield without your permission. If Removal Prevention is active on your computer, you ...
Uninstall Canopy for Smartphone or Tablet
Sign Up & Install: Uninstall Canopy Shield for Smartphone or Tablet Canopy’s Removal Prevention feature stops any attempt to remove or disable Canopy Shield without your permission. If Removal Prevention is active on your protected smartphone or ...
Remove Chromebook
Sign Up & Install: How do I remove Canopy from Chromebook? To remove Canopy from Chromebook you will have to approve a request from the device: On the Chromebook, open Canopy app. Open the side menu and select Remove Canopy. Click on Send request. ...
Popular Articles
Does Canopy inspect everything that happens on my protected device?
Does Canopy inspect everything that happens on my shield’s device? Currently, Canopy monitors all Internet browsing (including images, text, videos, and URLs), all photos taken on or downloaded to Android devices, and most photos taken on or ...
Cancel Account
Account Settings: How do I cancel my Canopy subscription? We’re sad to see you go! To cancel your Canopy subscription, please follow the steps below. Important: If Removal Prevention is turned on for any of your protected devices, you must turn it ...
iOS Removal Prevention Setup Guide for Windows
iOS Removal Prevention Setup Guide for Windows To set up Removal Prevention using a Windows PC, please follow these steps: Before beginning make sure that iTunes is installed on your computer from the Apple website (and not from Microsoft Store). If ...
iOS Removal Prevention Setup Guide - Choose Your OS
How do I set up Removal Prevention for iPhone or iPad? Canopy's Removal Prevention for iOS will completely prevent removing and or disabling Canopy Shield. The setup process takes about ten minutes. You’ll need a computer with iTunes installed on it, ...
How do I block or unfilter a specific app or website?
How do I block or unfilter a specific app or website? Canopy allows you to customize your shield’s personal protection settings by creating Custom Filtering Rules. With this feature, you can allow or block access to specific websites or apps, before ...